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Basic Hotel Front Off Proc 3D Ins Man Peter Franz Renner

Basic Hotel Front Off Proc 3D Ins Man

Peter Franz Renner

Published June 30th 1997
ISBN : 9780442016128
Hardcover
0 pages
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 About the Book 

This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised andMoreThis excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded Third Edition discusses all the ins and outs of front office routines in clear and practical terms.